Q: What if I need to return/exchange and I am currently overseas?
A: Please send a trusted representative with the item to exchange to our location 1012 Manhattan Ave, Manhattan Beach, CA 90266. Our return policy stipulates returns/exchanges will be honored within 10 days of delivery.
Q: How long do I have to make a return/exchange once my item(s) has shipped?
A: You have 10 days from the date of your delivery to make a return/exchange.
Q: Can I make exchanges?
A: We will always try to exchange items to suit your needs. You can expedite the exchange process by emailing firstname.lastname@example.org and sending your item to 1012 Manhattan Ave, Manhattan Beach, CA 90266.
Please note, you are responsible for your return/exchange shipping fees and are non-refundable. If your return was approved and you receive a refund, the cost of return shipping will be deducted from your refund. If you are shipping items over $75, it is highly recommended you purchase a trackable shipping service or shipping insurance as we cannot guarantee we will receive the item.